Shipping policy

Thank you for shopping with us at MoodofMe. Below you’ll find everything you need to know about how your order gets to you.

Shipping Area

We currently ship exclusively to addresses within Israel. We do not offer international shipping at this time.

Processing Time

All items are made to order. Once your order is placed, it typically takes 2–5 business days to process and prepare your items before shipment.

Shipping Time

Once fulfilled, shipping usually takes 5–10 business days depending on your location within Israel. Delivery times may vary slightly due to postal service delays or peak seasons.

Shipping Costs

Shipping rates are calculated at checkout based on your order and delivery location. Occasionally, we may offer free shipping promotions.

Order Tracking

As soon as your order ships, you will receive a tracking number via email. Please allow some time for the tracking link to update.

Wrong Address

Please double-check your shipping address before placing your order. If an incorrect address is provided, we cannot guarantee replacement or refund unless the package is returned to sender.

Delivery Issues

If your order hasn’t arrived within the estimated time frame, please contact us at contact@moodofme.com or via the contact form on our website. We will do our best to help resolve the issue.

Made-to-Order Products

Each product is custom printed just for you. This allows us to offer unique designs and reduce waste, but it also means we don’t keep inventory on hand and can't offer expedited fulfillment.